Privacy Policy

We may collect information you voluntarily provide when you:

• •Create an account
• •Join our email list
• •Unlock a Southern Soul Sessions™ feature
• •Purchase a membership
• •Purchase merchandise
• •Submit music or artist information
• •Submit audio, photographs, press materials, or other content
• •Enter a giveaway or promotion
• •Contact us
• •Complete a survey, poll, or form

The information collected may include:

• •Name
• •Email address
• •Mailing or billing address
• •Phone number
• •Account information
• •Membership level
• •Purchase history
• •Artist or business information
• •Social media links
• •Uploaded images, audio, documents, or other submissions
• •Communication preferences

We may also automatically collect certain technical information, including:

• •IP address
• •Browser type
• •Device type
• •Pages visited
• •Referral source
• •Approximate geographic region
• •Date and time of visits
• •Interactions with features on the website
• •Cookies and similar technologies

Payments may be processed through third-party payment processors such as Stripe.

The Southern Soul Hub Media Network does not directly store full credit card or debit card numbers.

Payment processors may collect information necessary to complete your transaction according to their own privacy policies and terms.

We may use information we collect to:

• •Provide and operate TheSouthernSoulHub.com
• •Create and maintain user accounts
• •Deliver Southern Soul Sessions™ features
• •Process memberships and purchases
• •Provide membership benefits
• •Deliver merchandise orders
• •Send newsletters and show updates
• •Notify you about new artists, interviews, playlists, podcasts, events, or releases
• •Respond to inquiries
• •Review artist submissions
• •Manage giveaways and promotions
• •Improve the website and user experience
• •Measure audience growth and engagement
• •Understand which artists, features, campaigns, or platforms bring visitors to the site
• •Prevent fraud or misuse
• •Meet legal and regulatory requirements

If you join our mailing list, unlock content, create an account, or otherwise consent to receive communications, we may send you emails related to:

• •Southern Soul Sessions™
• •Blues and Classic R&B Soul with B. Maxwell
• •New music
• •Artist features
• •Playlists
• •Podcasts
• •Membership
• •Merchandise
• •Events
• •Special announcements

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Administrative communications related to purchases, account security, memberships, or transactions may still be sent when necessary.

The website may use cookies and similar technologies to:

• •Remember preferences
• •Keep users signed in
• •Understand website traffic
• •Measure campaign effectiveness
• •Improve site performance
• •Personalize certain experiences

Third-party analytics or service providers may also use cookies according to their own policies.

Where required by applicable law, visitors may be given options regarding nonessential cookies.

TheSouthernSoulHub.com may connect with or link to services including:

• •Stripe
• •Spotify
• •Apple Music
• •YouTube
• •Instagram
• •Facebook
• •WKGC
• •Email service providers
• •Website hosting and analytics providers
• •Other music, podcast, or social media platforms

We do not control the privacy practices of third-party websites or services.

You should review their respective privacy policies before providing them with personal information.

Artists, representatives, listeners, and other contributors may voluntarily submit:

• •Photographs
• •Biographies
• •Audio
• •Music links
• •Videos
• •Press kits
• •Artwork
• •Event information
• •Contact information
• •Voice recordings
• •Other promotional materials

By submitting materials, you acknowledge that certain information may be intended for publication or promotional use.

Private contact information will not intentionally be publicly displayed unless you specifically request or authorize it.

We do not sell your personal information to advertisers.

We may share information with service providers when necessary to operate the website or provide services, including:

• •Payment processors
• •Hosting providers
• •Email providers
• •Analytics providers
• •Shipping or fulfillment providers
• •Technical service providers

We may also disclose information where required by law or when reasonably necessary to:

• •Protect our legal rights
• •Prevent fraud
• •Protect users
• •Respond to lawful government requests
• •Enforce our agreements

If you become a paid member, we may maintain information relating to:

• •Membership tier
• •Subscription status
• •Billing status
• •Member since date
• •Benefits used
• •Membership preferences

Subscription information may be shared with payment processors as necessary to manage billing.

We retain personal information only for as long as reasonably necessary for:

• •Business operations
• •Account administration
• •Legal obligations
• •Financial recordkeeping
• •Fraud prevention
• •Providing requested services

You may request deletion of certain personal information, subject to applicable legal and business requirements.

Depending on your location and applicable law, you may have the right to request:

• •Access to personal information we maintain about you
• •Correction of inaccurate information
• •Deletion of certain personal information
• •A copy of certain information
• •Withdrawal of marketing consent
• •Information about how your data is being used

To make a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

TheSouthernSoulHub.com is not intended to knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no website, database, or online transmission method can be guaranteed to be completely secure.

We may update this Privacy Policy as the website, services, or legal requirements change.

The updated version will be posted on this page with a revised effective date.

Questions regarding this Privacy Policy may be directed to:

The Southern Soul Hub Media Network

Website: TheSouthernSoulHub.com

Email: bmaxwellontheradio@gmail.com